Terms & Conditions

Please read these Terms and Conditions carefully before purchasing or using products or services offered by xSuperhuman Academy.

Effective Date: 2 March 2023

1. Introduction 24 Carat Creative Inc. (“Company,” “we,” “us,” “our”), a corporation registered in Vancouver, British Columbia, Canada, operates the website healthyxwealthy.com, all subdomains (including superhuman.healthyxwealthy.com), and related services (collectively the “Healthy Wealthy Platform” or “Platform”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit the Platform, purchase digital products, book coaching, complete assessments, or otherwise interact with us.

We are committed to full compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), the European Union’s General Data Protection Regulation (GDPR), the UK GDPR, California Consumer Privacy Act (CCPA/CPRA), and all other applicable privacy laws worldwide.

By using the Platform you consent to the practices described here. If you do not agree, please do not use the Platform.

2. Information We Collect

Personal Data

• Contact: name, email address, phone number, mailing address
• Account: username, password, purchase history
• Payment: processed securely by third-party processors (Stripe, PayPal, etc.); we do not store full card numbers
• Coaching & Assessment: voluntary health, wellness, nervous-system, energy, or lifestyle information you provide in forms or sessions
• Communications: messages, support tickets, survey responses

Automatically Collected Data

• Device and usage: IP address, browser type, operating system, pages viewed, time spent
• Cookies and tracking technologies (detailed in Section 10)

Sensitive Information Any health-related data you voluntarily share is treated with the highest level of protection. We are not a covered entity under HIPAA and do not provide medical advice or treatment. Coaching and digital products are for educational and performance purposes only.

3. How We Collect Information Directly from you (forms, checkout, emails, coaching intake) Automatically via cookies, pixels, and analytics tools From third-party tools you authorize (Google, Meta, ConvertKit, Kajabi, etc.)

4. How We Use Your Information

• Deliver digital products and coaching services
• Process payments and manage accounts
• Send transactional communications (receipts, access links)
• Provide customer support
• Improve the Platform and personalize your experience
• Send marketing communications only with your explicit consent (you may opt out at any time)
• Comply with legal obligations and protect our rights

5. Legal Basis for Processing (GDPR)

• Contract performance (delivering your purchase)
• Legitimate interests (Platform improvement, fraud prevention)
• Consent (marketing, optional health data)
• Legal obligation

You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

6. Sharing and Disclosure We never sell your personal data. We share only as follows:

• Service providers (hosting, email delivery, analytics, payment processors) bound by strict data-processing agreements
• Professional advisors (lawyers, accountants) when required
• Legal authorities when compelled by law

All third parties are located in Canada, the United States, or the European Economic Area and are contractually required to protect your data at the same standard we do.

7. International Data Transfers Your data may be transferred to and stored in Canada (our headquarters) and the United States (cloud hosting). Canada has received an adequacy decision from the European Commission under PIPEDA for commercial organizations. For any transfers outside these jurisdictions we use Standard Contractual Clauses or equivalent safeguards approved by the European Commission.

8. Data Security We implement industry-standard technical and organizational measures (encryption, access controls, regular audits). No method is 100 % secure, but we treat your data as if our own empire depends on it — because it does.

9. Data Retention We keep your information only as long as necessary for the purposes outlined or as required by law. When no longer needed we securely delete or anonymize it.

10. Cookies and Tracking Technologies We use essential cookies (site functionality), analytics (Google Analytics), performance (conversion tracking), and marketing cookies (Meta Pixel, etc.).

You control cookies through our cookie consent banner and your browser settings. For full details see our Cookie Policy (linked in footer).

11. Your Rights

All Users

• Access, correct, or delete your data
• Object to processing
• Data portability

EU/UK/EEA Residents (GDPR) You also have the right to:

• Withdraw consent
• Restrict processing
• Lodge a complaint with your national supervisory authority

California Residents (CCPA/CPRA) You have the right to know, delete, correct, and opt out of sale/sharing of your personal information. We do not sell data.

Canadian Residents (PIPEDA) You may access or challenge the accuracy of your information and withdraw consent (subject to legal or contractual restrictions).

To exercise any right, email us at the address below. We respond within 30 days (45 days for complex requests).

12. Children’s Privacy The Platform is not intended for anyone under 18. We do not knowingly collect data from children. If we discover we have, we delete it immediately.

13. Changes to This Policy We may update this policy. Material changes will be notified via email or prominent notice on the Platform. Continued use after changes means you accept the new policy.

14. Contact Us Legal entity: 24 Carat Creative Inc. Registered address: Vancouver, British Columbia, Canada Email: hello@24caratinc.io

For GDPR inquiries or to exercise rights, use the same email with subject line “Privacy Request – [Your Country]”.